Returns Policy
Refunds
A credit note or alternative item will be offered
for any items returned unused and unopened within 7 days. A full
refund will only be offered at our sole discretion, but NOT if the
item has been opened or used.
Opened/Used items where you have changed your
mind may only be returned at our discretion. They
must be returned complete, undamaged and in the original packaging,
fit for resale. A restocking fee of £5 for items upto £25, £15 for
items upto £100 and £25 for items over £100 will apply.
No return will be accepted for items returned after 7 days.
Faulty Items
Within the first 7 days - A replacement new item or a full refund
will be offered.
Within the first 14 days - faulty items will be replaced with a
similar new item or an alternative product offered. A full refund
will only be offered at our discretion and only after we have tested
the item in our workshop and found it to be faulty. We reserve the
right to charge a testing fee for items that are returned that are
not in fact faulty.
After 14 days, no refund will be offered and faulty items will be
repaired or replaced in accordance with the manufacturers terms and
conditions. Your statutory rights are unaffected.
Returns Policy Updated 1st July 2010.